Cancellation & Refund Policy:

Thank you for choosing Onebox. We appreciate your business and trust in our services. Please review our cancellation policy carefully before making any purchases.

  1. Cancellation:
    We regret to inform you that we do not provide cancellations for any purchases made through our website. Once an order is placed and processed, it cannot be canceled or modified.
  2. Refunds:
    As part of our policy, we do not offer refunds for any products or services purchased through our website. All sales are final.
  3. Exceptions:
    There may be exceptional circumstances where we could consider a cancellation or refund, but such instances are solely at the discretion of Onebox. Please contact our customer support team at support@theonebox.in for further assistance, and we will review your case accordingly.
  4. Product/Service Availability:
    All products and services displayed on our website are subject to availability. In rare cases where a product or service becomes unavailable after purchase, we will notify you immediately and provide alternative options if available. If no alternatives are suitable, we will issue a refund.
  5. Payment Disputes:
    Initiating payment disputes or chargebacks through your bank or payment provider without prior communication with our customer support team may result in your account being suspended or terminated from using our services.
  6. Contact Us:
    If you have any questions or concerns regarding our cancellation policy, please feel free to contact our customer support team at WhatsApp. We are here to assist you and provide further clarification as needed.

By making a purchase through our website, you acknowledge that you have read, understood, and agreed to abide by our cancellation policy.

Onebox reserves the right to update or modify this cancellation policy at any time without prior notice. Please check our website periodically for any changes.

Thank you for your understanding and cooperation.

Sincerely,
Onebox